You arrive at the airport, your flight is delayed and even cancelled? Flight delay compensation is an important topic travellers ought to know about, especially when it comes to business travel travel agents. Whether it be due to bad weather including snow, a security alarm alert or possibly a strike, plenty of good reasons for flight delays and cancellations. But whatever your reason, this means you will need to stay involuntarily longer in the airport before you go to your destination or back home. Plus, you may well be eligible to flight delay compensation or a refund. Here are a few important rules helping you to to actually are certainly not overlooked of pocket and make best use of the involuntarily gained extra time.
From getting refunded for your drink and food expenses to getting a hotel or some alternative transportation, you should know what you are actually entitled to. So, should your flight is cancelled or heavily delayed, you’re protected with the Denied Boarding Regulation (EU rule 261/2004 and repealing regulation (EEC) No 295/91).
It applies for EU flights, which include any flights leaving from or coming to an EU airport having an EU-based airline. Plus, your compensation might be reduced by 50% according to flight distance and the ultimate arrival time. This means the reduced compensation is applicable to short haul flights within two hours, to medium haul flights within three hours and also to long term flights within four hours. But bear in mind, flight delay compensation is merely applicable if it is the airline’s fault (i.e. no act of God applies, like natural catastrophes, incl. earth quakes, volcanoes or bad weather or political unrest). To assert flight delay compensation simply write in your airline stating the flight number, date, time period of delay and cause of the claim. Sometimes airlines try offering you vouchers as flight delay compensation, however, you don’t must accept them and may ask for a cash refund instead. In case your airline refuses to compensate you, contact the Civil Aviation Authority (CAA) for support and advice. Note, technical faults, unless they are caused by events which, by their nature or origin, are not area of the normal exercise of your airline, will not count as extraordinary circumstances.
Your right to reimbursement is needed, if the delay is no less than five hours. You should get a reimbursement within seven days, for the price of the flight ticket, the part of the trip not travelled as well as the parts already travelled, as long as they are then useless. Where applicable, you might be even entitled to the earliest possible return flight in your departure destination or rerouting in addition to a refund.
Throughout the individual incentive trips you ought to receive assistance from your airline, including food, drinks, two free telephone calls, faxes or emails, in addition to accommodation and transport transfers back and forth from the resort – where applicable. This is irrespective of the cause of the delay/cancellation.
It’s always good to help make friends, so why not make use of the downtime for extending your network. Make an effort to begin to see the positive of dealing with flight delays. Seen from the practical level, you could possibly share costs, e.g. to get a taxi into town. Also being friendly to the airport staff may prove helpful. Especially in most of these situations they encounter a great deal of stressed and unfriendly customers, even though the delay/cancellation is none with their personal fault. If you are friendly they may be much more likely to help you, even perhaps present you with a little extra advice.
Those of you flying Business Class or being individuals corporate airline loyalty or frequent flyer schemes will already be from the VIP lounge enjoying a nice drink and peanuts. It’s a dexfpky92 quieter and relaxed environment. This can be the best option when having to watch for a delayed flight. But when you are neither flying business class, nor a member of a loyalty scheme, be advised that occasionally these lounges usually are not exclusive so you may be able to access them for the fee of about £20. This may be less expensive than obtaining your food and drink from an airport bar.
Furthermore, desk agents in these lounges tend to be authorised to make fast, last-minute reservations’ changes there are often far fewer people in front of you inside the queue. A minimum of you can enjoy the Wi-Fi and free snacks (or booze!) while you need to wait. In the matter of a flight cancellation or major delay, and you also tend to be at the airport immediately contact the airline you might be travelling with. To change the ticket and get tips on the accessible options, it is recommended to see your airline’s ticket desk, at the earliest opportunity. Your business travel management company should continually provide pro-active telephone support throughout, as Flightline Travel does.
Flight line Travel Management is amongst the group travel today throughout the uk. We are here to assist and provide you an array of business travel services and solutions – regardless of what your corporate travel needs can be. Contact us on 0844 332 0174 or complete our online enquiry form.